Spa Etiquette 

Medical Insurance Eligibility

In order to be eligible for a medical plan reimbursement, your service must be completed by a Registered Massage Therapist (RMT). Please note that not all services are provided by an RMT. If insurance reimbursement is required, please confirm that your treatment will be performed by an RMT when making your booking.

Checking In

Please reserve your appointment at Salacia Spa in advance with a major credit card (VISA, MC, American Express). Walk-ins are also welcome. We will do our best to accommodate you.

If this is your first time, please arrive 15 minutes early to complete a health form. If you plan to use our fitness facility, swimming pool, or hot tub, please arrive 45 minutes early.

Late Arrivals

If you are late for your service we may be required to provide a shortened but thorough treatment. If you are 15 minutes late for your appointment we may not be able to service you.


Please give 48 hours notice to cancel or reschedule Spa services or 72 hours to cancel or reschedule a group booking. A 25% cancellation fee will be applied to your credit card if you change or cancel your appointment without the minimum notice.


Please help us maintain a peaceful environment while you are at Salacia Spa by turning off your PDA or cell phone.


If you wish to receive treatments and you are under 18, you will need parental consent when booking your appointment.

If you suffer from any conditions or contraindications such as allergies, recent surgery, and cardiac, respiratory, or any other medical conditions, for your own safety we require that you consult with and obtain a note from your physician prior to receiving a treatment.

Salacia Spa is not responsible for lost or misplaced items. Please leave valuables at home or in your hotel room, cabin or townhouse.

Are you expecting?

If you are pregnant, we will not perform treatments that use hot temperatures or essential oils or that may pose any risk to your pregnancy. Using the hot tub is not recommended.

What to Wear

Salacia spa will provide a comfortable robe, towels, footwear and a secure locker to store your belongings. A shower with shower gel and shampoo and a hair dryer are also provided. For Body Wraps and Hydro Body Treatments, you will also receive a disposable garment.

What to Bring

Bring cosmetics and any other toiletries you may want to use after your treatment. The Spa is pleased to offer Eminence skin-care products. Young Living Essential Oils and John Masters Organic hair care products are also available for purchase at the spa's reception area.

If you have any questions, please contact Salacia Spa.

*Prices are subject to change.